Employment

Repêchage is a premiere professional skin care company with products based on the wonders of seaweed and the best natural botanicals the earth has to offer.


Customer Service Representative (Secaucus, NJ)

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Position Summary:
We are looking for enthusiastic Customer Service Representatives to contribute to the success of our Inside Sales Team. The ideal candidate will be upbeat, an excellent communicator and a motivated professional.

Responsibilities:

  • Listen and respond to customers’ needs and concerns
  • Provide information about professional skin care products
  • Assist Account Managers with processing orders
  • Inbound/Outbound calls
  • Review or make changes to customer accounts
  • Record details of customer contacts and actions taken
  • Research answers or solutions as needed
  • Manage and maintain accurate records of sales and prospecting activities, including sales and follow-up calls

Must Have Skills:

  • Excellent communication skills
  • Ability to build and maintain professional relationships
  • Strong administrative and data/order entry skills
  • Pleasant / friendly phone manner
  • Energetic and positive attitude
  • Self-motivation
  • Proven experience in a customer service role
  • Must have working knowledge of Microsoft Word, Excel, Office, Contact Management
  • Sales / beauty industry a plus
  • Esthetic License and/or Skincare Experience a PLUS!
  • Minimum 3 years of experience

Brand Educator

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Responsibilities:

  • Coordinates on location and in house education for qualifying clients
  • Prepares customized extensive educational agenda for on location and in house training
  • Creates a list of educational materials for training and trade shows
  • Sets up Academy training facility with materials for workshop, classroom set up and agenda for training
  • Creates presentations for in-house educational events and on location education
  • Conducts full training on product knowledge, sales, marketing, merchandising and treatment techniques for international and domestic clients.
  • Conducts customized webinars and virtual training
  • Advises and supports sales staff with product and treatment related questions
  • Assists in creation of scripts for educational videos
  • Prepare educational videos for consumer education.
  • Submits extensive reports on all educational events to CEO
  • Trains the in-house sales staff on product knowledge and sales
  • Tests the new formulas of products and treatments
  • Assists in set up of the domestic and international tradeshow floor and product displays
  • Performs educational presentations during domestic and international tradeshows
  • Performs treatments on clients during domestic and international tradeshows
  • Hosts on site special events at client locations domestically and internationally
  • Performs treatments and skin analysis on spa/salon clients during special events.
  • Analyze competitor brands and industry trends on  regular basis

Must have skills:

  • Excellent communication and presentation skills in front of a group.
  • Knowledge of Microsoft Power Point and Microsoft Word
  • Exceptional organizational skills
  • Organized and well informed of international etiquette
  • Available to travel domestically and internationally
  • Valid US Passport

Qualifications:

  • NJ and NY licensed esthetician, behind the chair experience of 3 years
  • Experience in the beauty industry minimum of 5 years
  • Bilingual skills a plus
  • CIDESCO Diploma / ITEC a plus

Sales Associate / Customer Service (Secaucus, NJ)

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Position Summary:
The ideal candidate will be upbeat, an excellent communicator and a motivated professional who gets inspired by the idea of commission checks.

Responsibilities:

  • Consult, recommend and sell skincare product line to qualified spas, skincare centers and resorts
  • Manage and maintain accurate records of sales and prospecting activities, including sales and follow-up calls
  • Develop business in direct sale of professional skin care products
  • Prospect and develop new business and growing existing accounts in the high-end skincare market
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Minimum 10 cold calls per week
  • Enter and update customer information in our database

Must have skills:

  • Excellent communication skills
  • Ability to build and maintain professional relationships
  • High energy level
  • Self-motivation
  • Proven experience as a telesales representative and/or other sales/customer service role
  • Experience in B2B sales, beauty industry a plus
  • Pleasant / friendly phone manner
  • Energetic and positive attitude
  • Strong administrative and data/order entry skills
  • Able to perform special projects, data mining and new client sourcing on a daily basis
  • Must have working knowledge of Microsoft Word, Excel, Office, Contact Management
  • Esthetic License and/or Skincare Experience a PLUS!
  • Minimum 2 years of experience
  • 10 – 20% Travel Required

Skin Care Sales Specialist (Nationwide)

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Responsibilities:

  • Must be able to penetrate our targeted market and substantially increase sales activity
  • Prospect and open new accounts among top salon and spas in the territory
  • Develop long-term business relationships with existing accounts
  • Keep client profile records updated on a regular basis to ensure accuracy
  • Strong negotiation and selling skills are critical
  • Follow up to all inquiries, purchase orders and education requests
  • Weekly, monthly and quarterly reporting to management on sales activity

Must have skills:

  • Excellent Verbal, Communication and Presentation Skills
  • Energetic and positive attitude
  • Willing to do overnight travel and have access to reliable transportation for driving to appointments and meetings
  • Training and Sales Experience
  • Esthetics license and spa sales experience preferred
  • Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook